COVID FAQ

Frequently Asked Questions about Worship

Our main objective is to provide a safe place for everyone to worship collectively. We want to be sensitive to the concerns, health, and safety of our friends and neighbors.  We may sacrifice some conveniences for the benefit of others who may have more sensitivities. We do not want to pressure others to go outside of their comfort zone during this time. 

The following are questions regarding re-engaging worship services on our campus.  Obviously, we do not know the specifics and those will change based on the timing and best practices in place at that time. Yet the following reflect our current thinking. For a quick snapshot of what to expect for on-campus worship, click HERE.

**Please note - any questions below with a noted asterisk have been updated as of 7.31.2020 to reflect our most current decisions and recommendations. 

When?

We are currently meeting in-person on Sunday mornings with worship at 9:00 and 11:00.  We will continue to monitor the impact of COVID-19 regarding in-person worship.   

Our capacity for meeting on campus according to the current guidelines of capacity and social distancing is approximately 600 people.  This capacity impacts how best to coordinate service attendance.

Unfortunately, seating will be limited, and we will start seating about 15 minutes before the service time provided cleaning of the sanctuary and bathrooms has been completed.  We will ask people to stay in their cars until the sanctuary is open to minimize gathering at the entrances.  See what to expect in worship services by clicking HERE.

 

How will we address social distancing?

That means blocking off every other row and blocking off the two end seats on every row.  Asking families to sit together and requiring 3 vacant seats on a row between each family or individual attendees. Asking people to maintain social distancing coming in and going out of the service. Entering and exiting will be limited to certain doors and designated pathways. There will be no common area access or coffee bar. 

Will we social distance in the parking lot?

Yes. We will ask everyone to socially distance at all times while on campus.  

Who should attend?*

People who are comfortable in large group gatherings. If someone is in an at-risk group, we encourage them to continue to meet online.  We will continue to offer online options for worship services. We request and encourage individuals in an at-risk group to not attend any in-person activities at this time.  

People who are comfortable in large group gatherings. If someone is in an at-risk group, we encourage them to continue to meet online.  We will continue to offer online options for gatherings. We request and encourage individuals in an at-risk group to not attend any in-person activities at this time.  

The at-risk groups are generally described in the following categories: 

  • He or she has tested positive for COVID-19 during the past 14 days. 

  • He or she has been tested positive for COVID-19 and awaiting results. 

  • He or she shows any symptoms associated with COVID-19, including, but not limited to, fever over 100.0, cough, unusual aches and pains, a headache, cold-like symptoms, vomiting, diarrhea or shortness of breath, or a new loss of taste or smell.  If someone has any of these type symptoms in the last 48 hours they should not attend. 

  • He or she is over the age of 65. 

  • He or she is immunocompromised or has underlying health concerns. 

  • He or she has been in close contact within the last 14 days with a person with a confirmed case of COVID-19 or who has been tested and awaits results or who has symptoms associated with COVID-19.   

  • He or she within the last 14 days traveled internationally or to a domestic hot spot (other than Mississippi) for COVID-19. 

If I am 65, but otherwise healthy, can I attend in person?

Each member of Broadmoor is a vital part of our family and worship experience. Currently, our Governor’s executive order 1492 as extended strongly encourages anyone over the age of 65 to stay in home as much as possible. We deeply regret these circumstances and realize this may be painful and could lead to feelings of loss and isolation. We understand a number of otherwise healthy people in this age group will choose to attend in-person gatherings as soon as comfortable.  Anyone who does participate is expected to implement social distancing, wear a cloth mask or facial covering, practice good hygiene, environmental cleanliness, sanitation, and comply with other applicable guidelines. We pray that soon we will be able to encourage anyone and everyone to engage gathered worship in-person. 

Will we have other on campus activities during the worship time?*

At this time, worship service only. No life groups (Adult or NextGen) or childcare on-site. On September 13 we plan to provide reservation-based childcare (Babies through 3 yr. olds) and Grace Ministry (for children and adults with special needs) during the first worship service.  

What will worship services be like?

It will be family-friendly.  Again, asking families to sit together. We will provide child-friendly packets (you may need to bring your own colors). Our NextGen team will work with parents in providing child-friendly resources.  

Services will be shorter in length - Probably 45 to 50 minutes.   

No choir.  The worship team and speaking pastor will likely be further back on the platform.   

Offering drop boxes will be used at entrance and exits instead of passing the plate.  No handouts or orders of service (all handouts will be electronic).  No common pens, so bring your own.  

Meet and greet time may be limited to waving at your friends, visitors, and neighbors. Unfortunately, no handshakes, hugs, or physical touching.  

See what to expect in worship services by clicking HERE.

Will there be a separate worship service limited to people over the age of 65?

At this time we do not plan to have a separate service limited to people over the age of 65.   

 

Will cloth masks be required?

We are currently requiring everyone attending worship services to wear a cloth mask. In accordance with CDC guidelines, a child under the age of two is not required to wear a mask.  The mask should be worn at all times while you are on campus - from exiting your vehicle until you return to the privacy of your vehicle.  This is especially important as we demonstrate honor to our church family, including those in an at-risk group. We require all staff and volunteers to wear cloth masks.  Temperature scanners will also wear gloves. We recognize that masks are a difficult question for some; however, we believe that the benefits of masks in the current COVID environment outweigh other factors.  We do believe that wearing masks not only provides assurances to others but also helps protect others more than ourselves.  

Will we screen participants?*

Yes. Prior to entry into the building, greeters conduct temperature checks and ask participants to respond to the following screening questions:  

HAVE YOU… 

o   Tested positive for COVID-19 in the past 14 days 

o   Been tested for COVID-19 and are waiting on test results? 

o   Been in close contact with a person with a confirmed case of COVID-19 or who has been tested and awaits results. 

o    Been in close contact with anyone who has symptoms associated with COVID-19 in the past 14 days? 

o   Had symptoms related with COVID-19, in the last 48 hours, including, but not limited to: 

  • Fever over 100 degrees   

  • Cold-like symptoms, cough, or shortness of breath 

  • Headache, unusual aches or pains 

  • Vomiting or diarrhea  

  • A new loss of taste or smell 

How will we clean and sanitize?

The Worship Center and entrance/exit pathways will be deep cleaned each week before the services. Between the services, we will both spray a disinfectant and wipe down hard surfaces as required. We expect this to take about an hour. So, the services will be scheduled to allow enough time for between service cleaning. This also helps with social distancing as people come and go between services. Hand sanitizer will be available at all points of entry and exit.

Will the restrooms be open?

Yes. We will open a limited number of restrooms and provide cleaning supplies in all restrooms such as disposable towels, disinfectant wipes, and hand sanitizer. Keeping the restrooms clean during the service may require restroom attendants.

Will doors be open?

Yes. We currently plan to prop all usable doors open to avoid excess contact to common areas such as doors, including bathroom entry doors.

How will we handle the Lord’s Supper?

Prepackaged single-serve cups with juice and bread. They would be set out on tables for people to pick up individual servings. Again, no passing of a plate.

Will the Worship Center be available or used for other events?

Yes, we expect to be able to host other events as permitted by applicable guidelines. We do expect any such event will be required to follow Broadmoor’s applicable guidelines in place at that time. The guidelines for any such event will not be any less than the ones then in place for worship services.

How long will these new procedures last?

We simply don’t know. We will modify and adapt our procedures as allowed by the applicable health and safety guidelines. We are confident that they will change. Unfortunately, they could become more restrictive. We pray that they become less restrictive and the number of new COVID-19 cases decreases.

Frequently Asked Questions about LifeGroups

We want to provide a safe place for everyone, and the best practice to re-engage LifeGroup “in-person” activities is a complex question with many variables, and in some cases no good or clear answer. We want to be sensitive to the concerns, health and safety of our friends and neighbors. We may sacrifice some conveniences for the benefit of others who may have more sensitivities. We do not want in any way to pressure others to go outside of their comfort zone during this time. In all cases we ask each of you to exercise caution, follow all applicable guidelines (federal, state, local governmental orders, CDC and Department of Health regulations) and above all respect and value the views of others that may be more sensitive to COVID-19 concerns. 

**Please note - any questions below with a noted asterisk have been updated as of 7.31.2020 to reflect our most current decisions and recommendations. 

When can my LifeGroup get together in person?

This is a difficult question with several variables and options. The timing may differ for many life groups based primarily on the size and age of attendees. We are continuing to monitor the various health and safety guidelines for group gatherings.

What can we do now?*

We can have indoor and outdoor gatherings. Capacity is limited by social gathering of 6ft from individuals or family units.

What if my LifeGroup does not easily fit into any of the currently permitted “in-person” options?

We recognize that certain LifeGroups may be unable to currently meet in person due to size limitations or at-risk populations. We encourage each LifeGroup to consider creative options allowed under the applicable guidelines for their normal life activities. An example would include the women or the men of a LifeGroup meeting separately at different times to facilitate childcare by the other spouse.

We also recognize that larger LifeGroups may elect and need to meet in multiple small groups at the same time in separate locations for group activities with a common Zoom or FaceTime connection in order to comply with the applicable guidelines. These examples are perfectly acceptable.

Should I allow my home to be used to host an event?

That is obviously a personal question for each of us to consider, with no right answer. While the guidelines of the federal and state governments, CDC, and the Department of Health may at times seem restrictive and overburdensome, we believe they are appropriate in the current COVID-19 environment. If you feel unable or uncomfortable following the applicable guidelines, it may not be the right time for you to open your home.

In counting the number of people in attendance, do I have to count other family members who reside in my house?

If your family members are in an area of the house that is separate and apart from the meeting space and your family members remains separated and does not interact with the meeting or its participants, we do not believe that its necessary to count your other family members.

If others are in the same area as the meeting or participate in the activities in any manner, then they should be counted. We do believe that all individual participants, including children, who attend an event should be counted.

Is social distancing required?

It is recommended and encouraged that Life Group activities should take necessary steps to maintain adequate social distancing at a minimum of 6 feet at all gatherings. Any meeting location should be sufficiently large to accommodate adequate social distancing. Precautions should also be made for adequate social distancing for entrance and exit.  

 

Who should attend?*

People who are comfortable in group gatherings. If someone is in an at-risk group, we encourage them to continue to meet online. We will continue to offer online options for all group activities. We request and encourage individuals in an at-risk group to not attend any in-person activities at this time. The at-risk groups are generally described in the following categories: 

The at-risk groups are generally described in the following categories: 

  • He or she has tested positive for COVID-19 during the past 14 days. 

  • He or she has been tested positive for COVID-19 and awaiting results. 

  • He or she shows any symptoms associated with COVID-19, including, but not limited to, fever over 100.0, cough, unusual aches and pains, a headache, cold-like symptoms, vomiting, diarrhea or shortness of breath, or a new loss of taste or smell.  If someone has any of these type symptoms in the last 48 hours they should not attend. 

  • He or she is over the age of 65. 

  • He or she is immunocompromised or has underlying health concerns. 

  • He or she has been in close contact within the last 14 days with a person with a confirmed case of COVID-19 or who has been tested and awaits results or who has symptoms associated with COVID-19.   

  • He or she within the last 14 days traveled internationally or to a domestic hot spot (other than Mississippi) for COVID-19. 

If I am over 65 but otherwise healthy can I attend in person?

Each member of Broadmoor is a vital part of our family and worship experience. Currently, our Governor’s executive order 1492 as extended strongly encourages anyone over the age of 65 to stay in home as much as possible. We deeply regret these circumstances and realize this may be painful and could lead to feelings of loss and isolation. We understand a number of otherwise healthy people in this age group will choose to attend in-person gatherings as soon as comfortable.  Anyone who does participate is expected to implement social distancing, wear a cloth mask or facial covering, practice good hygiene, environmental cleanliness, sanitation, and comply with other applicable guidelines. We pray that soon we will be able to encourage anyone and everyone to engage community in-person through Life Group.

When meeting in person, should we also offer a Zoom or similar option?

Yes. Zoom, Facetime or a similar platform should be offered for ALL Life Group activities. We should provide a means for participation by all members including the ones who are either in an at-risk group or may not feel comfortable yet attending in person for whatever reason

How should we handle food or drink options?

At this point, we do not recommend any shared food or drink. If food is part of the event, the best plan is for each participant to bring their own food or drink for their personal consumption only. Another option is to provide individual packaged or box meals from local restaurants with disposable plates, utensils, napkins.  No buffet table, drink dispenser or chips and dip.  We hope that we will be able to modify and expand this recommendation soon.  

If we meet outside, should we ask people to bring their own chairs?

Yes. At this time, we believe that is the best practice for any outside event.  If you provide chairs be sure to clean and sanitize them before and after use. 

Will cloth masks be required?

Masks are a difficult question in that they impact how others feel and whether others are comfortable even attending. Our willingness to wear masks gives others assurance that we care.   

We believe that cloth masks are appropriate and necessary for participants in all Life Group activities.

Based on the recent Executive Order of the Governor, masks or facial coverings are currently mandatory for all gathering.  In accordance with CDC guidelines, a child under the age of two is not required to wear a mask.  

We strongly encourage ALL to wear masks.  We recognize that masks are a difficult question for some; however, we believe that the benefits of masks in the current COVID environment outweigh other factors.  We do believe that wearing masks helps protect others more than ourselves.  

When meeting at a home, how should we clean and sanitize?

If meeting at home, either inside or outside, you should do a deep clean of the meeting area before and after the event, including a disinfectant wipe down of all hard surfaces that someone may come in contact with including door knobs at all points of entrance/exit and at the applicable bathroom. You should clearly designate and limit the areas of your home that are open and accessible for the meeting. Hand sanitizer should be available at all points of entry and exit.

When meeting at a home, how should we handle bathroom needs?

If no bathroom will be available, please clearly let all participants know in advance. If a bathroom is available for use, please be sure to clean and disinfect the bathroom before and after the event. Clearly communicate which bathroom is available for use and the proper path to get access. Be sure that the bathroom has a readily available supply of toilet paper and cleaning supplies, including hand soap dispenser, disposable towels, disinfectant wipes, and hand sanitizer. Anyone using the restroom should wipe down any point of contact with disinfectant immediately after use.

Keeping the restrooms clean during the event may require self-cleaning and monitoring. Limited cleaning supplies are available through the church. If you need supplies, please contact Mike Jolly at mjolly@broadmoor.org.

Are Life Groups allowed to meet on Broadmoor’s campus right now?

Yes. We are providing different times and days for on-site Life Group meetings.  Times and locations will be provided throughout the week.  Please be aware that available locations on site will be limited.  Times and space will need to be coordinated and scheduled through Mike Jolly at  mjolly@broadmoor.org.  We will properly clean available rooms before and after all meetings.  Be aware there are several challenges regarding these meetings, including timing, coordination, room availability, common areas, lack of childcare, security and the ability to adequately clean between meetings.  

 

Can my Broadmoor friends get together without it being a LifeGroup activity?

Yes, absolutely! We encourage each person to live in community with others. We know that your circle of friends includes Broadmoor members and people not connected to Broadmoor. While we encourage you to be safe, you each control your own personal life. We do not consider these types of life activities to be a Broadmoor LifeGroup event.

How long will these new procedures last?

We simply don’t know. We will modify and adapt our procedures as allowed by the applicable health and safety guidelines. We are confident that they will change. Unfortunately, they could become more restrictive. We pray that they become less restrictive and the number of new COVID-19 cases decreases.

Frequently Asked Questions about Large Group Gatherings

We want to provide a safe place for everyone, and the best practice to re-engage larger gatherings outside of the Sunday worship experience is a complex question with many variables, and in some cases no good or clear answer. We want to be sensitive to the concerns, health and safety of our friends and neighbors. We may sacrifice some conveniences for the benefit of others who may have more sensitivities. We do not want in any way to pressure others to go outside of their comfort zone during this time. In all cases we ask each of you to exercise caution, follow all applicable guidelines (federal, state, local governmental orders, CDC and Mississippi Department of Health regulations) and above all respect and value the views of others that may be more sensitive to COVID-19 concerns.

The following are questions regarding on-campus gatherings for meetings with larger Life Groups, and Leadership Teams / Committees. We do not consider these activities to be social gatherings. Note for purposes of a larger Life Group meeting, such meeting will be expected to comply with both the guidelines in these FAQs and the guidelines in the FAQs for Life Groups if applicable. We will have separate guidelines for funerals and weddings.  Obviously, we acknowledge and recognize that these guidelines will change in the future based on the timing and best practices in place at that time. Yet the following reflect our current thinking.

Can my larger Life Group or Church related leadership team / committee gather on site at the Church for a non-social meeting?

Yes. We are providing different times and days for on-site larger gatherings.  Times and locations will be provided throughout the week.  Please be aware that available locations on site will be limited.  Times and space will need to be coordinated and scheduled through Mike Jolly at mjolly@broadmoor.org.  We will properly clean available rooms before and after all meetings. 

Be aware there are several challenges regarding these meetings, including timing, coordination, room availability, common areas, lack of childcare, security, and the ability to adequately clean between meetings.   Therefore, there are several variables that may negatively impact a larger gathering.  Provided we have facilities available that can accommodate such a group with social distancing and the Life Group or committee commits to following the guidelines reflected in these FAQs and the FAQs for Life Groups as applicable, we will facilitate larger gatherings. 

The timing and availability may differ for many such gatherings based primarily on the size and age of attendees. We are continuing to monitor the various health and safety guidelines for group gatherings.   Please remember that a group can always continue to meet via Zoom, FaceTime, or similar digital platforms.  We also recognize that larger Life Groups may elect and need to meet in multiple small groups at the same time in separate locations for group activities with a common Zoom or FaceTime connection in order to comply with the applicable guidelines. These alternatives are perfectly acceptable.

How will we address social distancing?

All gatherings now require social distancing.  We encourage you to follow the applicable guidelines for gatherings.  Larger gatherings should take necessary steps to maintain adequate social distancing at a minimum of 6 feet at all times.  Any meeting location should be sufficiently large to accommodate adequate social distancing. 

When meeting in the Worship Center or a room that utilizes fixed rows of chairs, that means blocking off every other row and blocking off the two end seats on every row.  If applicable, asking families to sit together and requiring 3 vacant seats on a row between each family or individual attendees. Asking people to maintain social distancing coming in and going out of the gathering.  Entering and exiting will be limited to certain doors and designated pathways. There will be no common area access or coffee, water, or other refreshments.

Will we social distance in the parking lot?

Yes. We will ask everyone to socially distance at all times while on campus.

When meeting in person, should we also offer a Zoom or similar option?

Yes.  Zoom, Facetime or a similar platform should be offered for ALL gatherings.  We should provide a means for participation by all members including the ones who are either in an at-risk group or may not feel comfortable yet attending in person for whatever reason.

Who should attend?

People who are comfortable in large group gatherings. If someone is in an at-risk group, we encourage them to continue to meet online.  We will continue to offer online options for gatherings. We request and encourage individuals in an at-risk group to be cautious in determining whether or not to attend any in-person activities.

The at-risk groups are generally described in the following categories:

  • He or she has tested positive for COVID-19 during the past 14 days.
  • He or she has been tested for COVID-19 and is awaiting results.
  • He or she shows any symptoms associated with COVID-19, including, but not limited to, fever over 100.0, cough, unusual aches and pains, a headache, cold-like symptoms, vomiting, diarrhea or shortness of breath, or a new loss of taste or smell.  If someone has any of these type symptoms in the last 48 hours they should not attend.
  • He or she is over the age of 65.
  • He or she is immunocompromised or has underlying health concerns.
  • He or she has been in close contact within the last 14 days with a person with a confirmed case of COVID-19 or who has been tested and awaits results or who has symptoms associated with COVID-19.

He or she within the last 14 days traveled internationally or to a domestic hot spot (other than Mississippi) for COVID-19.

If I am 65, but otherwise healthy, can I attend in person?

Each member of Broadmoor is a vital part of our family and worship experience. Currently, our Governor’s executive order 1492 as extended strongly encourages anyone over the age of 65 to stay in the home as much as possible. We deeply regret these circumstances and realize this may be painful and could lead to feelings of loss and isolation. We understand a number of otherwise healthy people in this age group will choose to attend in-person gatherings as soon as comfortable.  Anyone who does participate is expected to implement social distancing, wear a cloth mask or facial covering, practice good hygiene, environmental cleanliness, sanitation, and comply with other applicable guidelines. We pray that soon we will be able to encourage anyone and everyone to engage in all gatherings at Broadmoor.

Will cloth masks be required?

Masks or cloth facial coverings are currently mandatory for all gatherings. Our willingness to wear masks gives others assurance that we care. In accordance with CDC guidelines, a child under the age of two is not required to wear a mask.  The mask should be worn at all times while you are on campus - from exiting your vehicle until you return to the privacy of your vehicle.  We strongly encourage ALL to wear masks regardless of age requirements. We do believe that wearing masks helps protect others more than ourselves. We believe that cloth masks are appropriate and necessary for participants in all gatherings. This is especially important as we demonstrate honor to our church family, including those in an at-risk group.

Will we screen participants?

Yes. When scheduling your gathering with the Operations Director, Mike Jolly, we ask each group to identify at least one volunteer who will be responsible for screening all participants. This volunteer will complete temperature checks and ask screening questions at the entrance to each group or gathering’s specific venue and confirm the completion of the screening with the on-campus host. 

This person will be responsible for verifying that all participants cleared the screening process and shall report if any participants were not cleared and asked to not participate live in the in person gathering.  Any such person should be encouraged to participate by zoom or other electronic means available.

Broadmoor will provide materials to scan temperatures and ask the following screening questions:

HAVE YOU…

  • Tested positive for COVID-19 in the past 14 days?
  • Been tested for COVID-19 and are waiting on test results?
  • Been in close contact with a person with a confirmed case of COVID-19 or who has been tested and awaits results.
  • Been in close contact with anyone who has symptoms associated with COVID-19 in the past 14 days?
  • Had symptoms related with COVID-19, in the last 48 hours, including, but not limited to:
    • Fever over 100 degrees  
    • Cold-like symptoms, cough, or shortness of breath
    • Headache, unusual aches or pains
    • Vomiting or diarrhea 
    • A new loss of taste or smell

If a person answers “yes” to any of these questions, they will not be permitted to attend the gathering in person and be asked to participate by zoom or other alternative means.

 

How will we clean and sanitize?

The gathering space and entrance/exit pathways will be cleaned before and after the gathering.  Hand sanitizer will be available at all points of entry and exit.

 

Will the restrooms be open?

Yes. We will open a limited number of restrooms and provide cleaning supplies in all restrooms such as disposable towels, disinfectant wipes and hand sanitizer.

Will doors be open?

Restroom doors will remain open.  Other entry / exit doors will likely be closed.  Resources for hand sanitizing will be available at main entrances and exits.

How should we handle food or drink options?

At this point, we do not recommend any shared food or drink. If food is part of the event, the best plan is for each participant to bring their own food or drink for their personal consumption only. Another option is to provide individual packaged or box meals from local restaurants with disposable plates, utensils, napkins.  No buffet table, drink dispenser or chips and dip.  We hope that we will be able to modify and expand this recommendation soon. 

Will we have other on campus activities during the same time as the gathering?

Probably yes. This is provided that the other gatherings or activities are properly scheduled, comply with the applicable guidelines and meeting room capacity is otherwise available.

Will the Worship Center be available or used for other events?

Yes, we expect to be able to host other events as permitted by applicable guidelines.  We do expect any such event will be required to follow Broadmoor’s applicable guidelines in place at that time. The guidelines for any such event will not be any less than the ones then in place for worship services.

How long will these new procedures last?

We simply don’t know. We will modify and adapt our procedures as allowed by the applicable health and safety guidelines. We are confident that they will change.  Unfortunately, they could become more restrictive. We pray that they become less restrictive and the number of new COVID-19 cases decrease.